Delete your account & data

You can delete your My Book Pad account and its data at any time — from the website or from the mobile apps. This page explains how, and what happens to your data afterward.

Delete it yourself (fastest)

Sign in at mybookpad.com — on a computer, phone browser, or in the iOS/Android app — and:

• Go to Account → Delete my account.
• If you're the only person in your workspace, this deletes the entire workspace and all its data (projects, expenses, photos, notes, files).
• If you're a team member, it deletes just your own account; the workspace owner keeps the workspace.

Workspace owners can also delete the whole workspace from Settings → Danger zone.

If you can't sign in

If you've lost access or uninstalled the app, email support@mybookpad.com from the email address on your account and ask us to delete your account and data. We may need to verify your identity before we act, and we'll confirm once it's done.

Before you delete

• Cancel your subscription first if you have a paid plan — open the Stripe customer portal from your Billing page and cancel, so you aren't charged again. Deleting your account doesn't automatically issue a refund for the current period.
• Export anything you want to keep — once data is purged it can't be recovered.

What gets deleted, and when

When you delete a workspace we remove it from the live Service immediately and retain the data for 30 days in case you change your mind, then permanently purge it from our production database. Residual copies may remain in encrypted backups for a short additional period before they're overwritten on our normal backup rotation; we don't restore deleted data except to recover from a system failure. We keep billing and tax records longer where Canadian tax and accounting law requires it. For the full picture, see our Privacy Policy.