Last updated: June 26, 2026
These Terms of Service ("Terms") govern your access to and use of My Book Pad (the "Service"), provided by My Book Pad Inc., a corporation incorporated under the laws of the Province of Ontario, Canada ("My Book Pad", "we", "us", or "our"). By creating a workspace, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
My Book Pad is a cloud-based job-tracking and bookkeeping tool for restoration crews and general contractors. It lets you organize projects, log expenses, capture photos and notes, collaborate with partner companies, and run reports. We may add, change, or remove features from time to time as the Service evolves.
You must be at least 18 years old and authorized to bind your business to these Terms. You're responsible for everything that happens under your account, including any users you invite. Keep your password secure, and notify us promptly at support@mybookpad.com if you suspect unauthorized use of your workspace.
We may verify your email address before activating your workspace, and may suspend or terminate accounts that violate these Terms, harm other users, or create security or legal risk for the Service.
New workspaces receive a free three-month trial. No credit card is required to start. At any point during or after the trial, you can subscribe to a paid plan from the Billing page. If you don't subscribe before the trial ends, your workspace becomes read-only — you keep access to your data, but can't add new entries until you subscribe. Your trial does not convert to a paid plan automatically and we do not charge you when it ends — you only ever pay if you choose to subscribe.
Pricing is shown on the pricing page and is charged in U.S. dollars through our payment processor, Stripe. When you start a paid plan you expressly authorize us, through Stripe, to charge your payment method the then-current monthly fee.
Auto-renewal. Paid plans automatically renew each month until you cancel. We present the renewal terms to you clearly at checkout and keep a record of your agreement to them. We'll email you a receipt for each charge.
How to cancel. You can upgrade, downgrade, or cancel at any time from the Stripe customer portal linked inside your workspace — cancelling is at least as easy as subscribing. Cancellation takes effect at the end of the current billing period; your workspace then returns to read-only. If a charge fails, we'll retry through Stripe and may downgrade your workspace to read-only until payment succeeds.
Refunds. Except where the law requires otherwise, all fees are non-refundable and we do not pro-rate or refund partial billing periods, downgrades, or unused time. If you believe you were charged in error, email support@mybookpad.com and we'll review it in good faith.
Each plan has a project cap (5 on Basic, 25 on Pro, unlimited on Enterprise). When you reach your cap, the Service prevents new project creation until you upgrade or archive existing projects. Other features may have rate limits or fair-use thresholds; we'll communicate any meaningful limits inside the product.
You retain all rights to the data you put into the Service — projects, expenses, notes, photos, customer info, financial records, and anything else you upload ("Your Content"). You grant us a limited license to host, process, transmit, and display Your Content solely to run the Service for you and your invited users.
You're responsible for making sure Your Content is lawful and that you have the right to share it with us and any collaborators you invite (including partner companies in cross-org collaborations). Where Your Content includes personal information about your own clients, you are the controller of that information and we act as your processor — see our Privacy Policy for how that works.
Electronic signatures. The Service includes tools to send documents for electronic signature and to counter-sign them on behalf of your company. You are solely responsible for the documents you send, for the legal validity and enforceability of any signature you collect, and for confirming the identity of your signers and that they are authorized to sign. We provide the signing tool and keep an audit record (signer name, email, IP address, timestamps, and the consent agreed to); we do not provide legal advice and make no representation that a particular document or signature is valid or enforceable in your jurisdiction. Each signer agrees, as part of signing, that their electronic signature is the legal equivalent of a handwritten one. You're responsible for retaining your own copies of fully-signed documents.
My Book Pad lets workspaces invite other workspaces to collaborate on shared projects. When you accept a collaboration, the partner workspace can view (and, where applicable, contribute to) the shared project. You're solely responsible for the business arrangement with that partner — payment splits, ownership, and confidentiality — and for ending the collaboration if the relationship changes.
You agree not to:
We may remove content or suspend accounts that violate this section, with or without prior notice if the situation calls for it.
You can cancel your subscription at any time from the customer portal, and you can delete your workspace entirely from Settings → Danger zone or your own account from Account → Delete my account (see our account-deletion page). When you delete a workspace, we retain its data for thirty days in case you change your mind, then permanently purge it from our production database. Backups follow their own retention cycle and are also rotated out within a reasonable period.
We may terminate or suspend your access if you breach these Terms, fail to pay, or use the Service in a way that creates legal or security risk. If we terminate for cause, we'll give you reasonable notice and a chance to export data where feasible.
The Service is provided "as is" and "as available". We don't promise it will be uninterrupted, error-free, or that it will meet every business need. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
My Book Pad is not accounting, tax, legal, or insurance advice. It's a tool for organizing your business records. You're responsible for the accuracy of the data you enter and for any decisions you make from it.
THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. To that extent, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility. Our total liability to you for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) US$100. This cap is cumulative across all claims and applies even if a remedy fails of its essential purpose.
These limits do not apply to: (a) your obligation to pay fees due; (b) either party's indemnification obligations; (c) either party's liability for gross negligence, fraud, or wilful misconduct; or (d) any liability that cannot be limited or excluded under applicable law, including non-waivable consumer-protection rights.
You agree to defend and indemnify us against third-party claims arising from your use of the Service, Your Content, or your violation of these Terms — except to the extent the claim is caused by our own gross negligence or wilful misconduct.
We may update these Terms from time to time. If a change is material — for example, to fees, auto-renewal, liability, or dispute resolution — we'll give you advance notice by email and an in-product notice, and the change won't take effect for you until you accept the updated Terms (for example, by clicking to accept on your next sign-in) or, where the law allows acceptance by continued use, by continuing to use the Service after the stated effective date. For non-material changes, we'll post the updated Terms with a new "last updated" date. If you don't accept a material change, you may stop using the Service and cancel before it takes effect; the change won't be applied retroactively to a dispute that already arose.
These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws principles. Subject to Section 15, you and we submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, and waive any objection to venue there. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in this Section removes any non-waivable right you may have under the mandatory consumer-protection laws of the place where you reside.
Let's talk first. Before starting any formal proceeding, you agree to contact us at support@mybookpad.com and give us 30 days to resolve the issue informally; we'll do the same for you.
Where claims are brought. If we can't resolve it, any dispute will be brought in the courts of Toronto, Ontario, as set out in Section 14, and each party waives any right to a jury trial where that waiver is permitted. Either party may still bring a qualifying claim in a small-claims court.
No class proceedings. To the extent permitted by applicable law, each party agrees to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding. If this paragraph is unenforceable in your jurisdiction, the rest of this Section still applies and this paragraph is severed for you only.
Entire agreement. These Terms, together with any plan terms and our Privacy Policy, are the entire agreement between you and us about the Service and supersede all prior discussions, proposals, and marketing statements.
Severability. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of these Terms stay in full effect.
No waiver. Our failure to enforce any right or provision is not a waiver of it.
Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, financing, or sale of assets. Any non-permitted assignment is void.
Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labour disputes, government action, and failures of the internet, hosting, telecommunications, or payment processors.
Notices. We may send notices to the email on your account or post them in the Service, and you'll be deemed to have received them. Legal notices to us go to support@mybookpad.com.
Survival. The sections on Your Content, fees owed, disclaimers, limitation of liability, indemnity, dispute resolution, governing law, and this General section survive termination.
No third-party beneficiaries; relationship. Except as stated in Section 17, these Terms create no rights for anyone who isn't a party, including partner workspaces in a collaboration. You and we are independent contractors; nothing here creates a partnership, joint venture, agency, or employment relationship.
If you download our mobile app from the Apple App Store or Google Play, your use is also subject to that store's terms, and the following apply:
Questions about these Terms? Email support@mybookpad.com and we'll get back to you.