Last updated: May 16, 2026
These Terms of Service ("Terms") govern your access to and use of My Book Pad (the "Service"), provided by My Book Pad ("we", "us", or "our"). By creating a workspace, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
My Book Pad is a cloud-based job-tracking and bookkeeping tool aimed at insurance restoration contractors. It lets you organize projects, log expenses, capture photos and notes, collaborate with partner companies, and run reports. We may add, change, or remove features from time to time as the Service evolves.
You must be at least 18 years old and authorized to bind your business to these Terms. You're responsible for everything that happens under your account, including any users you invite. Keep your password secure, and notify us promptly at support@mybookpad.com if you suspect unauthorized use of your workspace.
We may verify your email address before activating your workspace, and may suspend or terminate accounts that violate these Terms, harm other users, or create security or legal risk for the Service.
New workspaces receive a free three-month trial. No credit card is required to start. At any point during or after the trial, you can subscribe to a paid plan from the Billing page. If you don't subscribe before the trial ends, your workspace becomes read-only — you keep access to your data, but can't add new entries until you subscribe.
Paid plans renew monthly until cancelled. Pricing is shown on the pricing page and is charged in U.S. dollars through our payment processor, Stripe. By subscribing, you authorize us (through Stripe) to charge the payment method on file at the start of each billing period.
You may upgrade, downgrade, or cancel at any time from the Stripe customer portal linked inside your workspace. Cancellation takes effect at the end of the current billing period — we don't pro-rate refunds for unused time, except where required by law. If a charge fails, we'll retry through Stripe and may downgrade your workspace to read-only until payment succeeds.
Each plan has a project cap (5 on Basic, 25 on Pro, unlimited on Enterprise). When you reach your cap, the Service prevents new project creation until you upgrade or archive existing projects. Other features may have rate limits or fair-use thresholds; we'll communicate any meaningful limits inside the product.
You retain all rights to the data you put into the Service — projects, expenses, notes, photos, customer info, financial records, and anything else you upload ("Your Content"). You grant us a limited license to host, process, transmit, and display Your Content solely to run the Service for you and your invited users.
You're responsible for making sure Your Content is lawful and that you have the right to share it with us and any collaborators you invite (including partner companies in cross-org collaborations).
My Book Pad lets workspaces invite other workspaces to collaborate on shared projects. When you accept a collaboration, the partner workspace can view (and, where applicable, contribute to) the shared project. You're solely responsible for the business arrangement with that partner — payment splits, ownership, and confidentiality — and for ending the collaboration if the relationship changes.
You agree not to:
We may remove content or suspend accounts that violate this section, with or without prior notice if the situation calls for it.
You can cancel your subscription at any time from the customer portal, and you can delete your workspace entirely from Settings → Danger zone. When you delete a workspace, we retain its data for thirty days in case you change your mind, then permanently purge it from our production database. Backups follow their own retention cycle and are also rotated out within a reasonable period.
We may terminate or suspend your access if you breach these Terms, fail to pay, or use the Service in a way that creates legal or security risk. If we terminate for cause, we'll give you reasonable notice and a chance to export data where feasible.
The Service is provided "as is" and "as available". We don't promise it will be uninterrupted, error-free, or that it will meet every business need. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
My Book Pad is not accounting, tax, legal, or insurance advice. It's a tool for organizing your business records. You're responsible for the accuracy of the data you enter and for any decisions you make from it.
To the maximum extent allowed by law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility. Our total liability to you for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) US$100.
You agree to defend and indemnify us against third-party claims arising from your use of the Service, Your Content, or your violation of these Terms — except to the extent the claim is caused by our own gross negligence or wilful misconduct.
We may update these Terms from time to time. If a change is material, we'll notify you by email or by an in-product notice before it takes effect. Continuing to use the Service after a change means you accept the updated Terms.
These Terms are governed by the laws of the jurisdiction in which My Book Pad is established, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the courts of that jurisdiction, unless a mandatory consumer-protection law in your country gives you the right to bring claims locally.
Questions about these Terms? Email support@mybookpad.com and we'll get back to you.